Returns & Exchanges

Returns & Exchanges

We want you to love what you ordered. If something isn't right, here's how our returns and exchanges process works.

Return Window
You have 30 days from the date of delivery to request a return or exchange.

Eligibility
To be eligible for a return, items must be:

  • Unused, unworn, and in original condition
  • In original packaging with tags attached
  • Accompanied by proof of purchase (order number or receipt)

Sale items, final sale products, and gift cards are not eligible for return unless otherwise stated.

How to Start a Return

  1. Email us at Zaved@inrfera.com with your order number and the reason for return.
  2. We'll confirm your eligibility and provide instructions on where to send your item.
  3. Once we receive and inspect your return, we'll notify you of the approval status.

Refunds
If approved, your refund will be processed to your original payment method within 5–10 business days. Please note your bank or payment provider may take additional time to reflect the refund.

Exchanges
Want a different size or colour instead? Let us know in your return request and we'll arrange an exchange, subject to availability.

Return Shipping Costs
Batayein: kya return shipping customer pay karega ya aap free return label dete hain. Example: "Customers are responsible for return shipping costs unless the item is defective or incorrect."

Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us within 7days of delivery at Zaved@inrfera.com with photos of the issue, and we'll make it right  no return shipping cost to you.